SMS Policy Opt-In

The legal low-down that we have to make you aware of when using our service. Drum roll, please.

At Simple Testimonial, we enable businesses to collect written and video testimonials from their customers using SMS messaging. This page outlines how our platform and our customers collect valid and documented opt-in consent before any SMS messages are sent.

1. Nature of SMS Communication

Our customers use SMS solely to:

Messages are transactional in nature and tied directly to a customer’s experience with the business.

2. Opt-In Process

Prior to receiving any SMS, the end-user (consumer) provides explicit consent to receive messages. This consent is collected in one or more of the following ways:

a. Web Form Consent

"I agree to receive a one-time text message to provide feedback. Message and data rates may apply. Reply STOP to opt out. View our Privacy Policy and Terms."

b. Point-of-Sale Consent

"By providing your mobile number, you consent to receive a one-time SMS message to leave feedback or a testimonial. Msg & data rates may apply. Reply STOP to opt out."

c. SMS Keyword Opt-In (where applicable)

"Thanks for opting in to leave a testimonial. You'll receive a link to submit your review. Msg & data rates may apply. Reply STOP to unsubscribe."

3. Confirmation of Consent

4. Opt-Out Mechanism

Every message includes opt-out instructions. For example:

"Reply STOP to unsubscribe."

When a recipient replies “STOP,” no further messages are sent.

If you have questions about our opt-in policy, please contact us at: [support@simpletestimonial.com]

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